Terms & Conditions

  1. By choosing to ride with us at Woodside you acknowledge that riding is a Risk Sport, and agree to abide by the rules and conditions set out on the rider registration form you will be asked to complete and sign before riding. You also agree to the following.
  2. You acknowledge that we operate a 24hrs notice of cancellation policy. For the avoidance of doubt. If for whatever reason, you are unable to attend your activity, and fail to give us at least 24hrs notification either by telephone, mobile telephone or email. Your activity must be paid for in full.
  3. If you are late for your activity, it will be at the discretion of your assigned instructor and or the proprietor, whether you can join the lesson. (We recommend that you arrive 10 minutes early, to prepare for your ride). If for whatever reason we are running late, you can be assured that you will receive the amount of time that you have paid for.
  4. If you have purchased or been given a gift voucher, it will be valid for 12 months from the date of purchase, (unless otherwise stated as a seasonal offer, such as Christmas) The voucher is transferable to another name/rider, but not refundable.
  5. In the event of extreme weather, (heavy Snowfall or Ice) and you believe your lesson may be cancelled. You must contact the yard and check, or visit our website, where closure will be displayed on the front page. In the event of rainfall, lessons and hacks will continue, and will not conflict with our cancellations policy paragraph 2.
  6. You acknowledge that is at the discretion of your instructor and or the proprietor, to refuse permission to ride on the grounds of unsuitable clothing. Suitable protective hats are provided free of charge. You will require boots or shoes with a small heel, (Wellington Boots) are sufficient. We keep a stock of riding boots you may borrow free of charge, but this is offered as a gesture of good will, and will not conflict with our cancellations policy paragraph 2.

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